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Request for Personal Data

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Submit a Request

If you are an Oregon resident, you may exercise certain privacy rights related to the Personal Data we collect about you. Please use the form below to initiate a request from BottleDrop/Oregon Beverage Recycling Cooperative related to your Personal Data.

Importantly, only you or your authorized agent may make an authenticated consumer request to confirm and access, delete, correct, or opt-out your Personal Data. If you use an authorized agent to submit an authenticated consumer request on your behalf, you will be required to provide additional information as described below.

Click here if you would like to request personal data information for own BottleDrop account.

Click here if you are an Authorized Agent that would like to request personal data on behalf of a BottleDrop customer.

Notices

EXCEPTIONS:  We may deny your request if retaining the Personal Data is reasonably necessary for us (or our processors) to:

  • Complete the transaction for which we collected the personal data, provide a good or service that you requested, take actions reasonably anticipated by you within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
  • Help ensure security and integrity of our systems;
  • Preventing, detecting, protecting against, or responding to, and investigating, reporting or prosecuting persons responsible for, security incidents, malicious, deceptive, fraudulent, or illegal activity;
  • Debug systems to identify and repair errors that impair existing or intended functionality;
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when deleting the personal data may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • Comply with a legal obligation; and
  • Make other internal and lawful uses of the personal data that are compatible with the purposes for which we collected and processed it and are and disclosed in this Notice.

Other legal limitations and exceptions may also apply.

RESPONSE TIMING AND FORMAT:

We endeavor to respond to an authenticated consumer request to confirm and access, to delete, correct, or opt-out within forty-five (45) days of its receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your authenticated consumer request unless you have already made a request within the preceding twelve (12) months. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.