Frequently Asked Questions
Green Bag Program
- Who can create a BottleDrop Account?
- Are you open on the 4th of July?
- Are you open on Memorial Day?
- Are you open on Labor Day?
- Can I put juice containers in my Green Bag?
- What can I put in Green Bags?
- Where can I purchase Green Bags and get bag tag stickers?
- Is there a weight limit for bags?
- How do I return a BottleDrop Refillable bottle?
- How do I sign up for BottleDrop account?
- The kiosk says my PIN is expired?
- What happens if I go over the limit?
- How big are Green Bags, and how much do they hold?
- How much do Green Bags and bag tag stickers cost?
- Can I return crushed or flattened containers?
- How many Green Bags can I drop off?
- Can I buy bags without a card?
- Can I return my bags anywhere, or only where I signed up?
- Can I buy bags on someone else’s account?
- I can’t sign in to my account!
- I received an email saying I was credited for my first bags, but I don’t see my balance online?
- Where can I drop Green Bags off?
- Why is my in-app card number different from my physical card number?
- Do you have recommendations for bag holders?
- What is Hyperwallet?
- Do bag tag stickers expire?
- How long does it take for BottleDrop to credit my account after I drop off Green Bags?
- What happens if I don’t place a bag tag sticker on my bag?
- Can I return my bags anywhere or only the location printed on the bag?
- Can I donate the containers in my Green Bag?
- What happens if I did not mean to participate in Containers for Change?
- Can I transfer BottleDrop Account funds to any 529 plan?
- What is the Green Bag program?
- Do I have to scan my own BottleDrop card when I am dropping Green Bags, or is it okay if a customer ahead holds it open for me?